Troubleshooting guide:
Troubleshooting Guide – FarSync X25 T-Series – Linux
Introduction
This guide is suitable for the FarSync X25 T-Series products for Linux. Where actions are version specific, this is noted in the action. If you find the guide has helped solve your problem then please let us know; also, if you have some suggestions for improving the guide we will be pleased to hear from you, just send an email to moc.etisraf@troppus.
Quicklinks
Line activation problems
Call establishment problems
Data transfer problems
Installation / Loading
| Problem Symptom | Possible Cause(s) | Action |
|---|---|---|
| The FarSync Adapter driver will not start | The slot is which the FarSync T-Series adapter has been installed is damaged. | Try installing the adapter in another slot. It may also be advisable to uninstall and reinstall the FarSync software with the card in its new location. |
| The adapter is not making good electrical contact with the PCI slot. | Make sure that the contacts are clean. If necessary, also try installing the adapter in another slot. | |
| The FarSync driver files are somehow corrupted or missing. | Uninstall and reinstall the FarSync software. | |
| The software has not been installed correctly | See further details checking the installation. | |
| The FarSync T-Series adapter is faulty. | adapter is unlikely to be faulty. Try downloading and running the FarSync T-Series card test software to check the card (requires DOS). If, however, you do believe it to be faulty please return the adapter to FarSite for repair or replacement. |
|
| The original CD-ROM supplied with the product cannot be read without errors | The FarSync product CD-ROM has become damaged or the CD reader being used is out of alignment or faulty. | Download the drivers from the FarSite web site, see Software Downloads |