Troubleshooting Guide – FarSync X25 T-Series – Linux
This guide is suitable for the FarSync X25 T-Series products for Linux. Where actions are version specific, this is noted in the action. If you find the guide has helped solve your problem then please let us know; also, if you have some suggestions for improving the guide we will be pleased to hear from you, just send an email to moc.etisraf@troppus.
Installation / Loading
|Problem Symptom||Possible Cause(s)||Action|
|The FarSync Adapter driver will not start||The slot is which the FarSync T-Series adapter has been installed is damaged.||Try installing the adapter in another slot.
It may also be advisable to uninstall and reinstall the FarSync software with the card in its new location.
|The adapter is not making good electrical contact with the PCI slot.||Make sure that the contacts are clean. If necessary, also try installing the adapter in another slot.|
|The FarSync driver files are somehow corrupted or missing.||Uninstall and reinstall the FarSync software.|
|The software has not been installed correctly||See further details checking the installation.|
|The FarSync T-Series adapter is faulty.||adapter is unlikely to be faulty. Try downloading and running the FarSync T-Series card test software to check the card (requires DOS). If, however, you do believe it to be faulty please return the adapter to FarSite for repair or replacement.
|The original CD-ROM supplied with the product cannot be read without errors||The FarSync product CD-ROM has become damaged or the CD reader being used is out of alignment or faulty.||Download the drivers from the FarSite web site, see Software Downloads